Creating an Email ID

The Omnigage platform allows you to use your own email as an Email ID which will be displayed to Contacts when making outbound email engagements.

1. Click the Settings icon in the main navigation.
2. Click Email.
3. Click the Email IDs tab.
4. Click the ADD EMAIL ID button.
5. Enter the email in the Email Address field.and the Is Default selection.
   Setting the Is Default attribute to Yes will make this Email ID the default selection when using the Terminal for email features, or when creating Email Engagements.
6. Click the SAVE EMAIL button.
7. The system will send a message to the specified email address that contains a verification link.  Open the email message and click the link to complete the verification process.  The Is Confirmed attribute will change from No to Yes.
8. Click the SAVE EMAIL button.

In order to use an Email ID you must also verify the Email Domain and Email DKIM.  Those processes are covered in the following articles:

Verifying an Email Domain
Verifying an Email DKIM

To share access to the Email ID with other team members, click the  Collaborators tab.

1. Click the ADD COLLABORATOR button.
2. Choose the Access Type for the User you are granting Collaborator access to.
   Read access allows a User to use the Email ID in Engagements.
   Write access includes all of the permissions included with Read access, but adds the permission to rename the Email ID.
   Admin access includes all of the permissions included with Write access, but adds the permission to grant access to this Email ID to other Users, and to delete the Email ID.
3. Search and select the User within the User field.
4. Click the SAVE COLLABORATOR button.