Purchasing a Phone Number

The Omnigage platform provides for the native acquisition of a Telephone Number for use in Engagements.  All Telephone Numbers provided by Omnigage support voice, SMS and MMS capabilities.

1. Click the Settings icon in the main navigation.
2. Click Telephony.
3. Click the Phone Numbers tab.
4. Click the PURCHASE NUMBER button.
5. You may search for a Telephone Number by city or by a specific digit sequence as your needs require.
6. Click the BUY link for the selected Telephone Number.
7. You will be prompted to provide a required Label for the Telephone Number.
8. Click SAVE.

Purchased Telephone Numbers are immediately available for use in Engagements.  Purchased Telephone Numbers are automatically added as a verified Caller ID.  To share access to the Telephone Number with other team members, click the Collaborators tab.

1. Click the ADD COLLABORATOR button.
2. Choose the Access Type for the User you are granting Collaborator access to.
   Read access allows a User to use the Telephone Number in Engagements and see any Conversations between this Telephone Number and Contacts to which they have access.
   Write access includes all of the permissions included with Read access, but adds the permission to rename the Telephone Number.
   Admin access includes all of the permissions included with Write access, but adds the permission to grant access to this Telephone Number to other Users, and to delete the Telephone Number.
3. Search and select the User within the User field.
4. Click the SAVE COLLABORATOR button.